ID-Cert Renewal

ID-Cert Renewal

ID-Cert is used to sign electronic documents for submission to the Hong Kong Government. Customer can renew your Personal ID-Cert online anytime no more than 3 months but no less than 3 days before its expiry.
ID-Cert is used to sign electronic documents for submission to the Hong Kong Government. Customer can renew your Personal ID-Cert online anytime no more than 3 months but no less than 3 days before its expiry.

For Tradelink Online Import & Export Trade Declarations Service Users

Users of Online Import & Export Trade Declarations service can renew your Personal ID-Cert after you have logged in to the online platform.

Upon renewal, your Personal ID-cert can be installed at Tradelink’s secure server so that you can sign import / export trade declaration anywhere without carrying your USB.

For ValuNet Deluxe Software (Import & Export Trade Declarations and Certificate of Origin), LogiNet Deluxe Software and Online Dutiable Commodities Permits (DCP) service Users

Users can renew your Personal ID-Cert online before its expiry by following the steps as below.

Step 1: Login and submit Personal ID-Cert renewal application

Login the Personal ID-Cert online renewal page using your existing Personal ID-Cert and password. Then, submit and confirm your online renewal application.

Note 1:

For ValuNet Deluxe software user, when you are preparing the renewal application, you will be asked to locate your existing Personal ID-Cert in your ValuNet Deluxe software.
To find out where is your Personal ID-Cert in your ValuNet Deluxe software, please download the tool to search.

Note 2:

An email collection notice will be sent to the subscribers’ email address within 3 working days. Please perform Step 2 as below to collect the new ID-Cert online.

Step 2: Collect Personal ID-Cert online

Upon receipt of the email collection notice from Digi-Sign within 3 working days after you have completed Step 1 for your renewal application, please login the online collection webpage using your existing Personal ID-Cert and password. Enter the password of your existing Personal ID-Cert again to confirm your acceptance of the new Personal ID-Cert.

Note 1:

To safeguard your Personal ID-Cert, you are advised to backup the ID-Cert file.

Note 2:

If your existing Personal ID-Cert has expired by the time you perform Step 2, please contact our customer service hotline at 2917 8888.

Step 3: Install the New Personal ID-Cert

Password of your new Personal ID-Cert will be mailed to your correspondence address within one week after you have successfully completed step 2 to collect your personal ID-Cert. Upon receipt of the password of your new Personal ID-Cert, please install the ID-Cert to your ValuNet Deluxe software or LogiNet Deluxe software.

Should you need further assistance, please contact our customer service hotline at 2917 8888.